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Terms and Conditions

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. Copyright SawParts Canada and or SawParts.ca, The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Canadian and other copyright laws, and is the property of SawParts Canada and or SawParts.ca, The collective work includes works that are licensed to SawParts.ca, Copyright 2014, SawParts Canada and or SawParts.ca, ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with SawParts Canada and or SawParts.ca, or purchasing SawParts Canada and or SawParts.ca, products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with SawParts Canada and or SawParts.ca, or to purchase SawParts Canada and or SawParts.ca, products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by SawParts Canada and or SawParts.ca, Any unauthorized use of this sites content will initiate actions for prosecution to the fullest extent permissible pursuant to applicable law, You further agree not to change or delete any proprietary notices from materials downloaded from the site. Trademarks, All trademarks, service marks and trade names of SawParts Canada and or SawParts.ca, used in the site are trademarks or registered trademarks of SawParts Canada and or SawParts.ca, 
Warranty Disclaimer
This site and the materials and products on this site are provided with 30 day warranty against manufacturer defects, unless otherwise noted. SawParts Canada and or SawParts.ca, disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.
Third-Party Links
In an attempt to provide increased value to our visitors, SawParts Canada and or SawParts.ca, may link to sites operated by third parties. However, even if the third party is affiliated with SawParts Canada and or SawParts.ca, SawParts Canada and or SawParts.ca, has no control over these linked sites, all of which have separate privacy and data collection practices, independent of SawParts Canada and or SawParts.ca, These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, SawParts.ca seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work). 

Privacy Policy

What information do we collect?

  • We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
  • When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. 

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include SawParts Canada and or SawParts.ca, It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on January 5, 2015.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your consent

By using our site, you consent to our privacy policy.

Returns, Refunds and Exchanges Policy

How To Return An Item 
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must contact us within 30 days of your purchase. 

Please email service@sawparts.ca or call 647-515-4111 to request a refund and we will assign you a RMA #.

Please note that we will be unable to process returns without a RMA #. 

Return Exceptions
Some items cannot be returned if they are opened.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange, unless there is a manufacturer defect.

Electronic parts such as ignition coils or modules that have been plugged in may not be returned.

Once a New carburetor has had gas ran threw it , it is not returnable . Once a carburetor kit has been opened it is not returnable.

If we cannot resell the returned item as new, we will be unable to offer a refund. 

Restocking Fee
We do not charge a restocking fee. We also do not refund the original shipping and handling that you paid on the order, unless there is a manufacturer defect or we are at fault. 

If your item is still in new and unused condition, you may exchange it. You will have to pay return shipping and the shipping for the item we are exchanging. 

Warranty Policy

Limited Warranty
SawParts Canada, warrants its parts to be free from defect in material and workmanship under normal use and service for a period of 30 days from date of purchase. 
Liability under this warranty is limited to replacement of parts or refund. This warranty shall not apply to any part which 
SawParts Canada, in its sole judgment, determines whether the part has been subject to misuse or improper installation. SawParts Canada, shall not be liable for any injury, loss, or damage arising out of misuse, abuse, lack of reasonable care, or misapplication of our products.